Instructor

Experienced flight attendant passionate about customer service and safety with years of experience in in-flight operations and procedures while providing excellent customer service to pessengers Proven ability to provide exeptional organizational and relationship building capibilities. Academics • Institute: Bachelors of Commerce Karachi 2011 Certifications • Appreciation Acknowledgement SNR SPCLIST IFS Karachi (D) Starting January 2019 • Outstanding Performance for the Year 2014 & 2015 Manager Inflight Services Karachi Starting July 2015 Work History Academy of aviation excellence Trainer / Instructor Oct 2023 – Present • To teach students safety rules and the basic principles of flight and aircraft operation. • To teach grooming program that develops the students' necessary skills to work in the aviation industry. • Developing training materials: Creating instructional materials, presentations, and exercises that cover topics such as crew resource management (CRM), situational awareness, decision-making, communication skills, and fatigue management. Saudi Arabian Airlines Flight Attendant Jan 2012 - Mar 2022 • Welcoming passengers as they board the plane and helping them find their seats. • Making sure that the airplane is clean and tidy before passengers come on board & Responsible for the safety and comfort of passengers. • Attending pre-flight briefings. • Dealing with High Net Worth Individuals (HNWI) in a professional and mature manner. • Promoting the sale of duty-free products. Awards • Outstanding Performance for the half year Karachi IFS 2015 Industries • Aviation • Education/Training Functional Areas • Public Relations • Safety Management • Health & Beauty • Training & Development • Education / Teaching Languages • Urdu - Native • English - Medium Hobbies • Travelling