Building Successful Relationships in Business
A course by
Aug/2024
0 lesson
English and Urdu
Description
Curriculum
Instructor
FAQs
Course Description
Building Successful Relationships in Business course focuses on the essential skills and strategies needed to effectively engage and manage new clients in various professional settings. Participants will learn practical techniques for building rapport, understanding client needs, addressing concerns, and fostering long-term relationships for business success.
Learning Objectives
- Develop effective communication and active listening skills to understand client needs.
- Learn strategies for building rapport and establishing trust with new clients.
- Identify common challenges and concerns faced by new clients and how to address them.
- Understand cultural differences and diversity considerations in client interactions.
- Acquire techniques for managing client expectations and delivering exceptional service.
Course Content
- Communication Skills for Client Engagement
- Building Rapport and Establishing Trust
- Addressing Client Concerns and Challenges
- Cultural Competence in Client Interactions
- Managing Client Expectations and Delivering Value
Course Structure
- Duration: 2 weeks
- Format: Interactive workshops, case studies, role-playing exercises, and discussions
- Requirements:
- Basic understanding of business communication principles
Assessment And Grading
- Class Participation: 10%
- Assignments and Quizzes: 30%
- Midterm Examination: 20%
- Final Project or Examination: 40%
Required Materials/Resources
- Textbook: To Be Announced (TBA) By Instructors
- Work Environment: To Be Announced (TBA) By Instructors
- Access to online resources for additional learning materials and tutorials
Course Policies
- Attendance: Regular attendance is expected, and participation in class activities and discussions is encouraged.
- Academic Integrity: All work submitted must be original, and plagiarism or cheating will result in disciplinary action.
- Late Submissions: Assignments submitted after the deadline will incur a penalty unless prior arrangements have been made with the instructor.
- Communication: Students are encouraged to communicate with the instructor regarding any concerns or questions about the course material or assignments.
- Grading Policy Grades will be based on the quality of work and adherence to deadlines.
Instructor Information
- Instructor Name: Hamza Mujahid
- Office Hours: TBA
- Profile Link:Â https://www.parho.co/instructor/hamza-mujahid/
- Refund Policy:Â https://www.parho.co/refund-policy/
Parho.co is a division of Intelisales.
While the course content is applicable across various industries, it is particularly beneficial for professionals who interact with clients in business settings, including sales, consulting, customer service, and client management roles.
Yes, the course covers strategies for addressing client concerns and challenges, including dealing with difficult clients and navigating complex situations with professionalism and empathy.
Yes, the principles and techniques taught in this course are applicable to interactions with both individual and corporate clients. The focus is on building strong relationships and delivering value regardless of the client type.
Participants who successfully complete the course requirements will receive a certificate of completion.
While there are no strict prerequisites, having a basic understanding of business communication principles would be beneficial. However, the course is designed to accommodate participants with varying levels of experience.
Extra Information
Features
- Practical exercises to enhance communication and interpersonal skills
- Real-world case studies to analyze client interactions and problem-solving
- Role-playing scenarios to simulate client meetings and negotiations
- Expert-led discussions on cultural competence and diversity in client relationships
Target Audiences
- Business professionals who interact with clients regularly (e.g., salespeople, customer service representatives, consultants)
- Entrepreneurs and small business owners seeking to improve client relationship management skills
- Professionals transitioning into client-facing roles or seeking career advancement opportunities
Review

₨ 4,000.00
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0 student
0 lesson
Language: English & Urdu
0 quiz
Assessments: Yes
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Skill level All levels
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